England

Self-Guided tour with my friend, it was amazing, Ride-with-GPS was perfect, did not get lost anywhere. Ride Inn to Inn, picturesque villages, stone houses, just like Downtown Abbey. Felt very safe every day, Pubs and food were delicious. We had no problem with our bikes, it was a perfect trip! Note there was no leaders on this Self-Guided tour but the VBT local host that set up our bikes and make sure our luggage was delivered at every Inn was great, very helpful and friendly.

My companion's bike was not functioning well; the rack was dragging on the wheel. Called VBT local support and it took 3 hours for them to come. Still rack was dragging on the tire. We had to rush to get to the hotel (40 miles). We arrived at 8pm and were so exhausted we didn't feel we could ride the next day. When we called for help from a pub in late afternoon local host Howard said he couldn't help us till the next day. He was at the hotel less than 10 miles away. My friend and I lost two full days of our 5 day trip.

This was our first VBT tour and it won’t be our last. The GPS directions were easy and amazing. The logistics were flawless making each day a new, exciting and carefree adventure. Will and Dan were superb guides keeping us safe and informed throughout the tour. This was a great way to explore the Cotswold.

We had great hotels and guides and interesting cities and towns to explore. The big negative is that the roads and country lanes had roads covered in potholes, loose gravel at the bottom of the hills and drivers who at high-speed drove by leaving not much room. We had 15 riders and eleven falls of the bikes. I had one when a person knocked me off my bike by putting his elbow out to hit my mirror when I rode by with no room to move over. All the other trips I have rode on had safer roads. The biggest complaint we had was when we landed at Heathrow, Terminal 2, we saw no driver to pick us up. We came out from baggage claim and no one with a VBT sign. We looked around for 15 minutes and then went to The Currency Exchange Kiosk as noted in our travel paperwork. After 10 minutes standing there, a man offered his help and called the Company on our paperwork. They said someone was on the way and to stay there. It took them a couple minutes to recognize our name and pickup information. After 30 more minutes waiting at the Kiosk, my wife walked around again and spotted a man holding a VBT sign and he told us that he had been there for 50 minutes. We knew that wasn't true and we both had searched for anyone with a VBT sign. The second incident with ground transportation came when we were scheduled to leave our hotel in Dublin. We were supposed to be picked up at 11:00am for a two-hour ride to Heathrow. At 11:10, our hotel desk person called APL Cars London and they said they would be there at 11:20am. At 11:30, the desk lady called again for up and they Company told her the driver was almost there and not to worry as our plane was taking off late. Our desk person to her that she checked, and our flight was on time, so we knew the ride person was lying. Our ride finally showed up at 11:50 am, 50 minutes late. We did get to the airport in time for our flight nut we were nervous with the rushed ride, worrying about checking in our bag, and finding our gate. We would have been more comfortable if we had started on time. VBT should reconsider using this ride company and they were late both coming and going on our trip.