Careers

VBT leaders come from a variety of nations and backgrounds. Each year we seek a few qualified individuals to add to our professional and fun-loving team. We hope you may be one of them. Please review the following guidelines to see if you may qualify:

What we look for in a potential Tour Leader:

• Superb people and customer service skills: outgoing, confident, and fun personality; being at ease when speaking to groups and being a spirited conversationalist.

• Intimate knowledge about and expertise in your region whether it be natural history, art, architecture, food, wine, cultural and political history, geology, music, folklore, or local flora and fauna.

• Residence in or near the region in which you lead.

• English and local language fluency.

• Experience in handling multiple logistics; ability to problem solve.

• Ability to communicate well with local vendors including hotels, restaurants, and transportation companies.

• Passion for cycling and the outdoors.

• Basic bike mechanical skills.

• Physical fitness: able to bike up to 60 miles per day in all weather and able to lift and carry luggage and bicycles up to 50 lbs.

• Ability to work in a team and connect with a co-leader; including sharing a room on tour with a leader of the same gender.

• Attention to detail and safety awareness.

• Ability to handle and manage a tour budget.

• First aid skills and CPR (or equivalent) certification.

• Valid driver’s license, clean driving record.

• Ability to drive a passenger van with a trailer; willingness to obtain a special driver’s license prior to leading VBT Tours.

• Prior leading experience is a plus but not required.

When and how to apply:

We recruit leaders on a year-round basis, however, most of the hiring and training is done in winter and early spring for the following season.

Leading for VBT:

• Leaders are paid a daily rate. All tour-related expenses are covered by VBT. Leaders may lead anywhere from 2-14 trips per year. Leaders are NOT able to work full-time, year-round with us due to the limited biking season in each region.

A leader’s primary role is to ensure our guests experience an excellent vacation with VBT and support our mission of ‘positively impacting people’s lives through active travel experiences.

APPLY ONLINE HERE

The Tour Consultant is responsible for achieving and surpassing all set goals that are based on the company’s yearly passenger plan by servicing existing guest accounts and booking new guests. 

SPECIFIC AREAS OF RESPONSIBILITY INCLUDE:

• Ensure that individual Passenger and Revenue goals are met &/or exceeded each month
• Handle all of the administrative duties related to reserving new guests, answering questions, and following through on customer requests.
• Increase guest take up rates for Air Package and Extensions.
• Meet &/or exceed a monthly call conversion of 40%.
• Work closely with guest service colleagues, Product, Marketing, Air & all other departments as it relates to Sales.

Qualifications

• 3-5 years of commission based sales experience, preferably in the travel industry
• College degree preferred.
• An assertive personality, competitive nature, high energy level, and resilient character
• Strong time management and organization skills
• Exemplary verbal and written communication skills and recognition of the importance of top-notch customer service customer service
• Exceptional technical skills; computer operations, systems navigation, data entry required

APPLY HERE!