Career Opportunities at VBT
VBT is always looking for new and exciting talent, in our home office, overseas and on the road. We positively impact people’s lives through active travel experiences! Take a look at our openings and see if we have the right fit for you.
We’re currently accepting Guest Services Agent and Tour Leader Position applications for the 2018 tour season.
Guest Services Agent
We’re seeking a Guest Services professional for our Williston, Vermont office. The Guest Services Agent is responsible for servicing existing guest inquiries and accounts. This position is responsible for all administrative duties related to the maintenance of accounts.
- 3-5 years of guest service experience, preferably in a call center environment.
- Travel industry experience a plus.
- College degree preferred.
- Strong time management and organization skills.
- A team player with the ability to manage up and across the organization.
- Ability to work rotating shifts within M-F 8:30 am to 6:30 pm and Saturday 10:00 am to 3:00 pm hours of operation.
- Exemplary verbal and written communication skills and recognition of the importance of top-notch customer service customer service.
- Exceptional technical skills; computer operations, systems navigation, data entry required.
VBT Tour Leader
A Tour Leader’s primary role is to ensure our guests experience the best vacation of their lives. We’re looking for leaders with strong teamwork skills, energy, enthusiasm, positive attitude, creativity and attention to detail. Intimate knowledge of tour location culture and local connections are preferred.
- A love of people, desire to share education, discover and fun!
- A love of cycling and/or walking
- Valid Driver’s License, clean driving record and ability to safely drive a multi-person vehicle
- Basic computer skills
- Basic bicycle (bike tours only) and/or walking pole repair skills
- Current first aid and CPR certification
- Ability to cycle up to 50 miles daily or walk 12 miles daily in all types of weather, lift and carry luggage and/or bicycles of 60 lb.
- Availability during the peak season of March to November; ability to lead back to back trips